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mlRe: [Ann] DMG Canvas
FROM : John Joyce
DATE : Tue Apr 22 20:15:27 2008

Is there a way using this tool or even programmatically, to have disk 
images mount without having the collapsed toolbar?
The biggest user confusion I see is that they do not even recognize 
it to be a window since most users don't even know what that capsule 
shaped button does.

There is definitely a big gulf of knowledge that all of us should be 
working to educate users about, albeit in subtle ways.
We should all be making subtle efforts to convince users that they 
want to and need to learn more. This reduces support costs.

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mlRe: [Ann] DMG Canvas Raphael Sebbe Apr 23, 14:21